From 23:00 to 06:00Emergencies only
Night-time emergency
At night, we only come out when there is an immediate risk to people, the home or the building. Tell us first what is happening: if it is an emergency, call us. If not, a daytime slot is waiting for you from the morning.
It is an emergency
Call us now
Describe the situation on the phone: we will tell you straight away whether we can come, when, and at what price.
From 23:00 to 06:00: double rate on the price of the service, given on the phone before any work. Travel costs are not increased.
It can wait until morning
Book a daytime slot
Make it safe if needed, then choose the time that suits you, from tomorrow morning, at the price shown. Nothing is committed until you have seen the total.
While you wait for the technician
- Turn off the main water supply: the valve is usually near the water meter.
- If water is getting near a socket or an electrical appliance, switch off the power at the fuse box.
- Move anything that could be damaged by water and, if you can, take a few photos.